Customer Care
Caring for You and Your Customers
Our dedicated, helpful and friendly Customer Care Team is on call every day.
Bank Machine has been totally focused on customer service since installing the UK's first independently operated ATM in 1998.
We never forget that your customers depend on their ATM to deliver the vital cash they need to live their daily lives. ATMs are not ornaments. They must deliver service and the single most important service they provide is the dispensing of cash to your customers.
At Bank Machine, we are very proud of the commitment of our Customer Care Team. Most of the team have been with us for several years and take genuine pleasure in working to keep your ATM continuously delivering cash.
Whether you are on the telephone to one of our Customer Care Team or chatting in person to a visiting Bank Machine Engineer, you can be confident that you are in touch with someone who cares.
Bank Machine cares enough to monitor your ATM 24 hours a day. Our Customer Care and Engineering Teams work 7 days a week, ensuring we keep our promise to deliver the highest service standards in the ATM industry.
Call anytime on 01707 632888 or send us a message via our contact page.