A Career with Bank Machine
Would you like to join Bank Machine?
Everyone at Bank Machine has one thing in common…
…We are passionate about customer service!
From installing our very first ATM in a Spar store in Birmingham in 1998 to our upcoming state-of-the-art cash dispensing facility in The Shard, the iconic structure now headlining the London skyline, Bank Machine has grown to become the UK’s most trusted independent ATM operator in the country.
From our early beginnings with a team of 16, we now employ around 200 staff, have over 4000 ATMs and serve over 500,000 customers a day!
Whether you’re working in our Head Office in Hatfield, at our new Installations Company in South Yorkshire or on the road as an ATM Engineer or Cash In Transit operator, customer satisfaction is at the heart of everything we do. Our passion for customer service is endorsed by our customers who tell us time and time again that we are simply “the best in the business” and that makes us very proud!
Bank Machine’s success has been built on four core values that have shaped the way our Team works and how we relate to our customers.
- ALWAYS SHOW THE CUSTOMER WE CARE
- ALWAYS COMMUNICATE WITH THE CUSTOMER
- NEVER MAKE EXCUSES FOR POOR SERVICE
- BE PROUD OF OUR SERVICE LEVELS
Giving the best to our customers is all about creating a happy working environment for our team that they can enjoy and be proud of, whilst encouraging them to achieve and exceed their potential. Being a great place to work is therefore very important to us and we try very hard to make sure it is!
What do we look for in a new team member?
We realise that anyone who applies for a position at Bank Machine is a uniquely talented individual with different skills and experience however, there are other qualities which we feel are equally as important.
- Passion - For our business and customer service levels
- Innovation - Thinking outside the box, coming forward with ideas.
- Enthusiasm - Willing to get involved in different aspects of the business.
- Dedication - Work hard to achieve the results.
- Respect - Show consideration to both colleagues and customers.
- Attitude - A positive and happy nature - no one likes a grouch!
A career with Bank Machine
Bank Machine is always looking for new Team Members to join our excellent team and if you believe you are right for us, we would love to hear from you.
Within Bank Machine we have a range of departments and areas of expertise including:-
- Cash In Transit
- Cash Management
- Customer Care
- Customer Relationship Management
- National Account Management
- Programme Office
No vacancies at present.
If you would like send to your CV to us, email it to firstname.lastname@example.org. Please attach a covering letter to explain why you believe your skills and experience match, or exceed, our requirements.
We look forward to hearing from you.
Bank Machine is an Equal Opportunities employer.