About Us

Bank Machine installed the UK’s first independent ATM in 1998 and is now a division of the World’s largest ATM operator, . This gives us the unique position of being large enough to offer a variety of cost effective services whilst remaining small enough to care.

Over the past ten years, we have continued to grow and develop into a dynamic, flexible, efficient organisation, which ensures its customers’ needs are at the centre of everything it does. From the start, delighting our customers has been our focus.

We believe that delivering a superior service leads to strong business relationships, which last the long term. We nurture a continuous improvement environment and endeavour to seek ways to improve our business and the quality of service we offer on a daily basis. An example of this was our achievement of the ISO 9001 Quality Management System certification in June 2008, which we will continue to maintain each year.

Our Experience

Ten years on, we now have an ATM estate of over 2,500 ATMs and over 50% of the transactions we process are surcharge free. We have had our own in-house service operation, including every level of service required to operate an ATM network to its full potential, for over 5 years and our service levels are continually improving and have now reached “best in class” status, when bench marked across the UK ATM market.

This wealth of experience has proven to us that the route to achieving exemplary levels of customer service is by ensuring every vital link of the supply chain is with one owner. In this way we guarantee that we are all connected and all working towards the same outcome: operational excellence.

The Company

Cardtronics listens to customers and delivers innovative technology and services they trust and value. Cardtronics operates the largest ATM network in the world – with over 32,000 ATMs including significant networks in the United Kingdom and Mexico through our subsidiaries Bank Machine and Cardtronics Mexico respectively. Cardtronics' climb to market leadership is the result of persistent focus on delivering the best possible customer experience.

Cardtronics' nationwide ATM network is strengthened by relationships with nationally known merchants in a variety of businesses – such as 7-Eleven®, Target®, Walgreens®, CVS/Pharmacy®, Duane Reade®, ExxonMobil®, and Chevron® to name a few. Cardtronics' focus on customer service, together with experience and scale, has enabled us to develop and maintain relationships with leading national and regional merchants.

Products and Services

Cardtronics is a single-source provider of ATM solutions whether you want to start a new programme or improve/supplement the one that you have in place. We have a wide array of electronic monetary transaction products and services to fit the ATM platform that best suits our customers' business. For further information, visit the Cardtronics website at www.cardtronics.com